designer vs. user

as an example, take this paper: The impact of colour on Website appeal and users' cognitive processes (2010)
kind of a typical bias in UX to overlook this
- → ~ don't expose your inner workings to the user
Nestler talked about mental model vs. some other model in this context
- which I thought was silly naming but point stands
kind of mirrors expert vs. novice as well

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Created at 2024-03-16, last modified at 2025-08-06.
This is a Lens note.