To write effectively for users, you need to understand who they are and what they want to achieve. Start by gathering and reviewing any existing materials you already have about your product or your users. These could include old emails, design documents, chat conversations, code comments, and commit messages. Reviewing these artifacts will help you build a clearer picture of how your software works and what you intend your users to do with it.
- how to document﹖
- interesting user research overlap
- maybe not so surprising, given that of course, docs also have to answer who is my target audience﹖